Is Yours a Know-How or a Know-Who Organization?

Have you ever read something you wrote a long time ago and then compared it to the way you think today? Cleaning up my home office on the weekend I came across a review I had written about 10 years ago about some research published in Harvard Business Review. The original research article was about …

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A Learning Approach to IT Projects

In a recent series of posts on HBR,  Susan Cramm talked about the problem of getting IT leaders and business leaders to agree on how to approach system redesign projects. That led naturally enough to a  discussion about Big-Bang versus iterative approaches, and how the latter make some business leaders nervous. The paradox is that …

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